Get In Touch
Have questions? We're here to help. Reach out to our friendly support team.
Call Us
1 833 284 9056
Mon-Sat, 9AM-5PM EST
Email Us
support@evitaenterprises.com
Response within 24 hours
Business Hours
Monday - Saturday
9:00 AM - 5:00 PM EST
Our Locations
Mailing Address
40960 California Oaks Road Suite 2015 Murritta, CA 92562 USA
Return Address
Returns Department c/o Evita Enterprises 19655 E 35th Dr #100 Aurora, CO 80011 USA
Frequently Asked Questions
Can't find what you're looking for? Contact us directly.
What are your shipping times?
Orders are processed within 1 business day. USPS Standard Ground Delivery takes 5-7 business days. USPS Priority Mail Express takes 2-5 business days from when your order ships out. International shipping is estimated at 7-10 business days.
What is your return policy?
We offer a 30-day return window from the received order date. Products must be returned with an RMA number obtained from customer service. Refunds are issued to your credit card within 3 business days. Contact us at support@evitaenterprises.com or 1 833 284 9056 to request an RMA.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery progress directly on the USPS website.
How do I cancel my subscription?
You can cancel your subscription at any time by calling 1 833 284 9056 (24 hours, 7 days a week), emailing support@evitaenterprises.com, or using the cancellation link at the bottom of our website.
What is Porch Pirates Shipping Insurance?
For a one-time fee of $9.95, Porch Pirates insurance covers your order if it is lost, missing, or stolen within 30 days. Simply call 1 833 284 9056 and we will reship your entire order within 48 hours at no additional cost.